Financial Assistance As a not-for-profit healthcare system, we are dedicated to providing the necessary care regardless of a person’s insurance or ability to pay. We provide Financial Assistance to eligible patients who are unable to pay for their medical services in order to serve the health needs of our community. We can also help determine if you qualify for charity care or Medicaid benefits through the Financial Assistance Application process. If you are unable to pay your bill due to insufficient insurance coverage, no insurance coverage or limited income, review the Financial Assistance information and application: Financial Assistance Documents and Forms: Plain Language Summary Discount Policy Application Ayuda Financiera en Lenguaje Claro Política de Descuento Como Ayuda Financiera Estado Financiero del Paciente Need help? Contact our Business Office, Monday-Friday from 8 am-4:30 pm at 828-213-1500 or 800-848-8732. Financial Assistance Discounts Discounts are determined using criteria such as size of household and income. Based upon criteria, eligible patients may receive up to a 100% discount. Financial Assistance Discount Program Information: All patients who have or anticipate a bill with Mission Health may apply for financial assistance at any time (before, during or after services). Our Policy applies to healthcare services that are provided throughout all Mission Health locations, including hospitals, physician offices and clinics. Our policy applies to both patients with and without insurance benefits. To complete the Financial Assistance application process, you must cooperate fully with Mission Health staff and other potential payers to exhaust the possibility of qualifying for third party payment, such as Medicaid. Our team of Patient Account representatives can help determine what options best meet your needs. Contact our Business Office, Monday-Friday from 8 am – 4:30 pm at 828-213-1500 or 800-848-8732 to speak with a patient account representative.