Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Information, guidance and resources for our patients
Because patient care is our most important job, Mission Health is committed to creating an environment that is safe and comfortable for our patients and visitors while we treat you like family. Our unique programs and services are designed to make your experience at our hospitals exceptional. Whenever you show up to see us, we show up for you in every way.
Patient resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Additional information for patients
Health and healing is a continuous journey. We remain your partner in care every step of the way, and offer these resources to help you stay connected with both your care provider and Mission Health.
Patient portal
Through our secure online patient portal you have 24/7 access to your personal health information. Mission Patient Connect is your online advocate, where you can connect with your doctor, access medical records, view your lab or imaging results, and request, cancel or reschedule appointments.
Mission Pharmacy
Our experienced pharmacists proudly partner with outpatient clinics and practices to provide high-quality patient and employee care throughout Western North Carolina counties, including Buncombe, Henderson, McDowell, Mitchell and Graham. Additionally, our specialty pharmacy fills prescriptions for complex and/or expensive medications, while helping you to manage your medications more easily.
Healthy Living blog
Our award-winning blog, Healthy Living, is a hub of information dedicated to providing meaningful content you can take on your wellness journey. Discover real-life stories, recipes, tips from our experts and read compelling articles on a spectrum of topics.