How to Pay Your Bill

At Mission Health, your experience is important to us and we are committed to providing quality care in addition to convenient, secure and reliable ways to resolve your balance. For your security and convenience, there are three ways to resolve your balance due.

  • You may mail your payment and statement to the address enclosed in your paper bill.
  • You may pay your bill online.
  • You may explore options for financial assistance.

If you have questions or concerns, our team is dedicated to assisting.

 

Have Questions or Concerns?

Our dedicated team is available to assist in resolving your billing questions and concerns.

Confidentiality of your healthcare information is important to us. Our team members may only speak with the patient or person designated in writing by the patient to receive the bill on the patient’s behalf. This is a requirement by both federal and state laws.

If your payment is for services prior to August 1, 2019:

  • For services provided at Asheville Specialty Hospital, call 828-213-1500
  • For services provided at CarePartners, call 828-274-6190 Monday through Friday between 8 am and 4:30 pm EST
  • For services provided at all other Mission Health hospitals and physician practices, call 828-213-1500 or 800-848-8732 Monday through Friday between 8 am and 6 pm EST.

If your payment is for services between August 1 - November 30, 2019:
To talk with a team member about your bill, please dial by the facility where the service was provided between August 1 - November 30, 2019.

  • Angel Medical Center
    Monday – Friday
    8 am – 7 pm
    833-323-0836

  • Asheville Specialty Hospital
    Monday – Friday
    8 am – 4:30 pm
    828-323-0836

  • Blue Ridge Regional Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0838

  • CarePartners
    Monday – Friday
    8 am – 4:30 pm
    828-274-6190

  • Highlands-Cashiers Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0839

  • Mission Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0834

  • Mission Hospital McDowell
    Monday – Friday
    8 am – 7 pm
    833-323-0835

  • Mission Imaging
    Monday – Friday
    8 am – 7 pm
    844-204-1472

  • Transylvania Regional Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0837

  • Outpatient and Physician Practices
    Monday – Friday

If your payment is for services on or after December 1, 2019:
To talk with a team member about your bill, please dial by the facility where the service was provided on or after December 1, 2019.

  • Angel Medical Center
    Monday – Friday
    8 am – 7 pm
    833-323-0836
  • Asheville Specialty Hospital
    Monday – Friday
    8 am – 7 pm
    833-258-8028
  • Blue Ridge Regional Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0838
  • CarePartners InPatient Rehabilitation 
    Monday – Friday
    8 am – 7 pm
    833-258-8032
  • CarePartners Orthotics and Prosthetics 
    Monday – Friday
    8 am – 7 pm
    833-258-8029
  • CarePartners (Home Health, Hospice, PACE, Palliative Care, Private Duty)
    Monday – Friday
    8 am – 4:30 pm
    828-274-6190
  • Highlands-Cashiers Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0839
  • Mission Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0834
  • Mission Hospital McDowell
    Monday – Friday
    8 am – 7 pm
    833-323-0835
  • Mission Imaging
    Monday – Friday
    8 am – 7 pm
    844-204-1472
  • Transylvania Regional Hospital
    Monday – Friday
    8 am – 7 pm
    833-323-0837
  • Outpatient and Physician Practices
    Monday – Friday