Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Information and resources for our patients
At our hospital, our patients are our number one priority. Our staff is committed to creating an environment that makes you feel comfortable and safe. We hope this helpful information will make your visit a smooth one.
Patient resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Patient resources
Easily get to our hospital with helpful maps, and learn more about our programs for patients.
Parking information
Our hospital has free parking lots for patients, families and visitors. All of our parking areas are adjacent to the hospital. Always lock your car, and do not keep valuables inside or make them not visible.
Call the switchboard at (828) 884-9111 if you need help or have a safety concern.
Campus map
Campus maps are available at the information desk in the main lobby.
The Daisy Award
Our hospitals are proud to participate in The Daisy Award, an international recognition for nurses who go above and beyond for their patients.