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For visitors at Transylvania Regional Hospital

We want you to feel safe and comfortable when visiting a patient at Transylvania Regional Hospital. Learn more below about the amenities and services we offer our visitors.

Visiting our hospital

When you visit a patient, our goal is to make your time here go smoothly. Discover our hospital resources and amenities, such as convenient parking and on-site dining options.

Information for our visitors

Find helpful answers to frequently asked questions below.

Visiting hours at our hospital

Visiting hours can vary and are set by each department. Please contact the hospital's main line to find out when you can visit your loved one.

Visitation restrictions

Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.

Parking

Free parking lots are available for patients, families and visitors. All parking areas are adjacent to the hospital.

Campus map

Please remember to lock your car and keep valuables out of sight. If you have a security concern or need assistance, please call the switchboard at (828) 884-9111.

Campus maps are available at the information desk in the main lobby.

Dining options

The Connestee Falls Cafeteria is open to the public for breakfast and lunch daily on weekdays (closed Saturday and Sunday). A variety of healthy entrees, soups, salads and grab-and-go items are available.

Monday through Friday our cafeteria is open from:

  • 6:45am to 9:30am for breakfast
  • 11:30am to 1:30pm for lunch

Vending machines are located just off the hospital's main hallway near the Connestee Falls Cafeteria, as well as in the emergency department and outpatient surgery waiting rooms.

Volunteers at our hospital

Transylvania Regional Hospital volunteers serve in a variety of roles including:

  • Information desk
  • Mail messengers
  • Outpatient waiting room
  • Patient services
  • Pet therapy
  • Recycling

If you enjoy helping others, consider joining our volunteer team.

For more information on how to become a volunteer, call (828) 883-5130.

Contact a patient

Patients at our hospital choose whether they want to be listed in our directory and whether they want to receive calls while in the hospital. If a patient decides to be in the directory, then we can tell callers their room number. If a patient does not choose to be listed in the directory, then we must tell anyone who calls for information that we have no listing for a patient of that name.

This is determined by federal law designed to protect patient privacy. If you know the room number of a patient, you can dial 883-5(room number). To contact the hospital switchboard, please call (828) 884-9111.