Mission Health Hospitals Medical Records

  • Asheville Specialty Hospital
  • Angel Medical Center
  • Blue Ridge Regional Hospital
  • Highlands-Cashiers Hospital
  • Mission Hospital
    • Asheville Surgery Center
    • Mission Imaging Locations
  • Mission Hospital – McDowell
  • Transylvania Regional Hospital

Online Medical Records:

You can access portions of your electronic medical record online with Mission Patient Connect. That includes things like your medical history, test results, and immunization records.

Patient Requests:

Please complete the following steps:

To request a copy of your medical records through the online portal, click on the link below and follow the prompts for online medical record request submission.

The link below will take you to an online health information request portal on a new screen. If you have questions about the Medical Records request process, please contact (844) 481-0278.

Online Medical Record Request Portal

  1. Download, print and complete the authorization form. The authorization form must be signed and dated.
    1. Authorization for Release of Medical Information
    2. Autorización para la divulgación de información médica
  2. In order to verify your identification and validate your authorization, we require a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
  3. You may send your request in the following ways:
    Fax: 844-481-0298
    Email Requests
    PO Box 290789
    Nashville, TN 37229-0789
  4. To obtain Radiology Images, please contact the Radiology Department directly at (828) 213-0814
  5. To obtain a certified copy of your Birth Certificate please contact your state or local Vital Statistics Office.
  • Records delivered by mail will be shipped within 5-7 Business days after processing.
  • Records delivered by email will be received within 1-2 Business days after processing.

For questions regarding medical records, or to obtain the status of your request call us at (844) 481-0278.

Urgent requests, records for your physician

For immediate continuity of care, your healthcare provider can request records.

The physician office must fax a written request on their letterhead to (678) 325-0357 indicating the patient’s name, date of birth, date of visit, and the name of the facility where you were treated. Please indicate “STAT” in the upper right corner for all urgent request. For assistance, call (877) 302-7338.

Non-Patient Requests (insurance, Attorney, Disability and Third Party Requests)

Requests should be sent from your insurance company, attorney, or Disability Determination Service and be mailed to the address below. For assistance, call (877) 302-7338

Mail request to:
Richmond SSC
PO Box 291569
Nashville, TN 37229-1569