Obtaining a Copy of Your Medical Records At Mission Health, we make it a priority for you to easily obtain a copy of your complete medical records, as well as the ability to amend patient information. You can access your medical records online via your Patient Portal. Obtaining a copy of your medical record can be achieved by one of the following: Medical Record Release NOTE: Please ensure that you are selecting the proper location when requesting medical records. Mission Health is not responsible for delays due to requests being sent to wrong locations. Mission Health Locations Angel Medical Center, Blue Ridge Regional Hospital, Highlands-Cashiers Hospital, Mission Children’s Hospital, Mission Hospital, Mission Hospital McDowell, Transylvania Regional Hospital and Mission Medical Associates: Print, complete and send the Medical Record Release Form Mail: Mission Hospital / Health Information Department - Attn: HIM Dept, 509 Biltmore Avenue, Asheville, NC 28801 Fax: 828-213-0651 - Records will be returned to you by mail. Email: HIM.ROI@msj.org - Records will be returned to you by mail in Adobe format on a CD. CarePartners Locations Print, complete and send the CarePartners Medical Record Release Form Mail: CarePartners Health Services / Health Information Department, 68 Sweeten Creek Road, Asheville, NC 28803 Fax: 828-277-4865 NOTE: For requests regarding healthcare information or medical records for Home Care and Hospice for Transylvania, Angel and McDowell locations, send to the following address/fax numbers below: CarePartners – Main Campus 68 Sweeten Creek Road Asheville, NC 28803 Phone: 828-274-9567, ext. 41131 Fax: 828-277-4865 CarePartners - Transylvania 1266 Asheville Highway, Suite B Brevard, NC 28712 Phone: 828-883-5368 Fax: 828-883-5331 CarePartners - Angel 170 Church Street Franklin, NC 28734 Phone: 828-369-4206, ext. 4496 Fax: 828-369-4400 CarePartners - McDowell 575 Airport Road Marion, NC 28752 Phone: 828-659-7068 Fax: 828-659-1968 For additional CarePartners FAQ’s, click here. Directions for completing the Medical Record Release Form* Fill out, sign and date authorization. Include on authorization the delivery method, either mail or in person. If you are picking up medical records, you must provide a government-issued photo ID. Include a phone number and address. If you choose someone other than yourself to pick up your medical records, the "Disclose the requested information" section must be filled out with the name of person who has authority to obtain your records. And this person must present a government-issued photo ID. Indicate the date of service. *Please allow 48-72 hours for processing non-emergent requests. Amendment Requests Any request for an amendment to your medical records has to be documented on the Mission Health Request for Amendment of Protected Health Information Form. Submit the completed form via mail to the Mission Health HIM Department located at the addresses listed below: Mission Hospital, Attn: Health Information Management 509 Biltmore Ave. Asheville, NC 28801 CarePartners, Attn: Health Information Management 68 Sweeten Creek Road Asheville, NC 28803 The HIM Department will respond to the amendment request within 60 days of receipt. If a response cannot be provided within 60 days, you will be notified of the need for a 30-day extension. Questions? Mission Health Information Management – Monday-Friday, 8 am - 5 pm at 828-213-0636 CarePartners Health Information Management – Monday-Friday, 8 am - 4:30 pm at 828-274-9567, ext. 40091.