Being Little is

a Big Deal

New office location! You can find the Family Support Network office in the same location, just on a different floor –  now located downstairs on the first floor in suite #1303

Family Support Network at Reuter Outpatient Center
11 Vanderbilt Park Drive, Suite #1303
Asheville, NC 28803 

Look for the Green Welcome sign!

Family Support Network Play Area

Family Support Network Library

What is Family Support?

Family Support helps families access services and supports. Family support is a community-based approach that:

  • Increases the strength and resilience of families
  • Supports parents as they help their children with special needs achieve their full potential
  • Improves community providers’ capacity to serve families with children who have special needs

Why Family Support?

Families with children who have special needs experience many challenges, including increased risk of child maltreatment.

Family support provides parents with information, emotional support, and social relationships to help them care for their children.

Parents who participate say that they are better able to cope with the realities of raising a child who has special needs.

Outcomes of Family Support

  • Increased knowledge and understanding about their child
  • Reduced parental stress
  • Informed families
  • Parent leaders/advocates for system changes
  • Improved outcomes for children

Services Family Support Can Offer

Parent-to-Parent Support

One-to-one emotional and informational support for parents with a child who has special needs by a trained Support Parent. Matching parents of newly diagnosed children with experienced, trained support parents helps families adjust, adapt, and feel supported.

Information and Referral

We provide families with information and referrals to community and regional services and resources to help children and their families.

Support Groups and Workshops (Currently on hold due to COVID 19)

Provides social and emotional support, information and skills training, and leadership opportunities for families.

Service System Navigation Support

Assistance navigating complex service systems to increase access to needed supports and services for children and their families.

What services we provide and Where those services are offered

  • Outreach to families with a child in the Neonatal Intensive Care Unit (NICU)
  • Parent leadership opportunities (Family Advisory Council)
  • Stepping Stones Triple P- Positive Parenting Programs
  • DD plus- for children with complex care needs who have a developmental disability plus behavioral health needs
  • Lending libraries (materials on topics related to special needs)
  • Monthly newsletter with current topics and events
  • Emergency Department and all Pediatric areas of Mission Hospital- support and resource/referral connections for mental health/behavioral health patients.

Provide items for families such as: a Care Notebook, information for families wanting to homeschool, information about the transition to adulthood for children with special needs, mental health care notebook, social security benefits information, resources for a child’s needs at school, information about summer camps and day camps for children and adolescents with special needs, local services both in and out of the home for children in their community.

If you would like to get up to date information on dates of workshops and support programs as well as community events, you can sign up for our monthly newsletter by emailing us your contact information at

Referrals are accepted from any source by phone, email, mail or in person at the office. To learn more about our services or to make a referral please call Reuter Children's Outpatient Center at 828-213-0047 or Mission Hospital at 828-213-9787 for inpatient. Referrals can be made via email at



Coronavirus (COVID-19) Questionnaire