CarePartners Rehabilitation Hospital Medical Records Requesting your medical records We offer several ways to request your medical records depending on the type of information you need and format. Patient Requests Please complete the following steps: Download, print and complete the authorization form. The authorization form must be signed and dated. Authorization for Release of Medical Information Authorization for Release of Medical Information - Spanish In order to verify your identification and validate your authorization, we require a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.). You may send your request in the following ways: Fax: 844-481-0298 Email Requests: para.richhscroipatient@parallon.com Mail: PO Box 290789 Nashville, TN 37229-0789 Records delivered by mail will be shipped within 5-7 Business days after processing. Records delivered by email will be received within 1-2 Business days after processing. For questions regarding medical records, or to obtain the status of your request call us at (844) 481-0278. Urgent Requests, Records for your Physician For immediate continuity of care, your healthcare provider can request records. The physician office must fax a written request on their letterhead to 678-325-0357 indicating the patient's name, date of birth, date of visit and the name of the facility where you were treated. Please indicate "STAT" for all urgent requests. For assistance, call 877-302-7338. Non-patient Requests (Insurance, Attorney, Disability and Third Party Requests) Requests should be sent from your insurance company, attorney, or Disability Determination Service and be mailed to the address below. For assistance, call 877-302-7338. Mail request to: PO Box 291569 Nashville, TN 37229-1569 Amendment Request: Any request for an amendment to your medical records has to be documented on the Request for Amendment of Protected Health Information Form. Submit the completed form via mail to the HIM Department located at the address listed below: Mail: Health Information Management 68 Sweeten Creek Road Asheville, NC 28803 Attn: HIM Director