Contact us
Resources for healthcare at home
After a severe illness or injury, you may need extra help to complete routine tasks. You can count on our supportive care team to be there for you.
CarePartners
Phone directory
- Bill pay and financial services — (828) 277-4800, ext. 1021540107
 - CarePartners Rehabilitation Hospital, inpatient care — (828) 274-6151
 - CarePartners Ventricular Assist Device Rehabilitation Program — (828) 277-4800
 - CarePartners home health, private duty and companion services — (800) 627-1533
 - CarePartners volunteer program — (828) 277-4800
    
- Submit an online volunteer application
 
 - Hospice care program — (828) 255-0231
 - Industrial rehabilitation services — (828) 209-0900
 - Medical records information — (828) 274-9567 ext. 41131.
 - CarePartners Orthotics and prosthetic services — (828) 254-3392
 - CarePartners Outpatient rehabilitation services — (828) 274-6179
 - Pediatric rehabilitation services — (828) 213-1725
 - Program of All-Inclusive Care for the Elderly (PACE) services — (828) 213-8442
 
For home health, private duty and companion services information by county:
- In Buncombe County: (828) 277-4722
 - In Henderson County: (828) 692-3174
 - In Haywood County: (828) 452-3600
 - In Macon County: (828) 369-4206
 - In Transylvania County: (828) 883-5109
 
For hospice home care information by county:
- In Buncombe County: (828) 255-0231
 - In Macon County: (828) 369-4206
 - In McDowell County: (828) 659-7068
 - In Transylvania County: (828) 883-5254
 
For inclement weather information:
- Outpatient services: (828) 274-6179 — CarePartners Outpatient Rehabilitation will announce closures or delays on WLOS.com. Patients may also call our office to hear a recorded message update. If there is a delayed opening, our offices will open at 10am, and all appointments between 7:30 and 9:30am will be canceled.
 - Orthotics and Prosthetics: (828) 254-3392 — CarePartners Orthotics and Prosthetics will announce closures or delays on WLOS.com. Patients may also call our office to hear a recorded message update. If there is a delayed opening, our offices will open at 10am, and all appointments between 7:30 and 9:30am will be canceled.
 - Home health and hospice home care information: Patients or family members may call the numbers on their home care folders or use the home health or hospice care phone numbers below.
 
Provider patient referrals
- Community Alternatives Program for Disabled Adults (CAP-DA), phone: (828) 277-4777
 - Community palliative care, phone: (828) 277-4805, fax: (828) 274-6145
 - Home health, phone: (800) 627-1533, fax: (855) 710-4859
 - Hospice home care and Hospice Solace Center, phone: (828) 255-0231, fax: (828) 255-2944
 - Orthotics and prosthetics, phone: (828) 254-3392, fax: 828-254-4380
 - Outpatient rehabilitation services, main campus, phone: (828) 274-6100, fax: (828) 274-6101
    
Based on your patient’s needs and location, we will help you and your patients determine which of our outpatient locations is most appropriate. - PACE services, phone: (828) 213-8442, fax: (828) 681-8913
    
No provider order needed. Please fax the patient's name, phone number and demographic information. - Rehabilitation hospital, inpatient admissions, phone: (828) 274-6151, fax: (828) 274-6181