Investing in our community,

our patients and our people

At Mission Health, above all else, we are committed to the care and improvement of human life. Whether it’s by delivering care at the bedside, recruiting exceptional talent or investing in the communities where our patients and our colleagues serve, we are creating healthier tomorrows for western North Carolina and the surrounding region.

Investing in the Well-being of Our Colleagues

Our ability to deliver high-quality care starts with taking care of the people who care for our patients. Every role is critical, whether it involves caring for patients directly or supporting those who do. Here are some examples:

  • We implemented a new student loan repayment program. To date, the program has contributed nearly $700,000 to our eligible team members. And, we’ve recently implemented a tuition reimbursement program.
  • To help recruit and retain our team members, we increased the minimum wage across Mission Health to $12.50 per hour. We also recently raised the pay for hundreds of team members in critical roles that help support the excellent care of our patients at the bedside.

Committed to the Communities We Serve

At Mission Health, we believe that a vibrant and healthy community empowers all who live and work in it to thrive and prosper. That is why our commitment to the communities we serve goes beyond just the care itself. Here are some of the ways we made a positive impact in our communities in 2019:

  • Last year alone, Mission Health provided approximately $252 million worth of financial assistance, including charity care and uninsured discounts to patients who couldn’t pay for it themselves. That’s $100 million more than the year before.
  • Mission Health paid $8.9 million in new property taxes for 2019, providing financial resources previously unavailable to our communities to help fund vital services and infrastructure, such as parks, schools and roads throughout western North Carolina.

Bringing the Best and Brightest to Our Region

Since our founding 134 years ago, Mission Health established a culture of investing in the best providers and latest technologies to ensure the communities we serve receive the highest level of care. 2019 saw some great examples:

  • We recruited more than 100 new doctors and advanced care practitioners across the 18 counties we serve, including our rural communities.
  • We completed construction on a new hospital tower that is now open at Mission Hospital. This expansion will give our community more access to the best care in western North Carolina.
  • Last year, we invested over $280 million in our facilities which included state-of-the-art-technology to advance the care we provide to the communities we serve.

View the 2019 Mission Health Community Impact Report