Mission Future Ready Frequently Asked Questions (FAQs)

Mission Future Ready Frequently Asked Questions (FAQs)

What is Mission Future Ready?

Mission Future Ready is a multiyear effort that’s more than just bricks and mortar – it’s a reflection of Mission Health’s commitment to delivering the best care to the families across western North Carolina that we’re honored to serve. Mission Future Ready is an effort to transform healthcare, continue to improve our high quality medical treatment and anticipate the future needs of those we care for before, during and after they visit any one of our facilities. It is our goal to help everyone in our region to Be Well, Get Well and Stay Well.

Learn more.

Why did you call this the Mission Hospital for Advanced Medicine?

This expansion and investment is rooted in Mission Health’s BIG(GER) Aim to get every person to the desired outcome, first without harm, also without waste and always with an exceptional experience for each person, family and team member. As the only tertiary hospital for all of western North Carolina, the Mission Hospital for Advanced Medicine will our greatest tool for our patients who need us the most. A tertiary hospital is one that houses a wide range of specialists that have patients referred to them from regional primary care. Through our research, we will be advancing new medical treatments and surgical procedures.

Learn more.

Are you replacing an existing structure?

The goal of the Mission Hospital for Advanced Medicine is to consolidate the St. Joseph’s and Memorial campuses.

What will the Mission Hospital for Advanced Medicine look like and when will it open?

The new structure is slated to open in 2019. Following are three renderings of the completed building.

What are some key elements of the new structure?

The expanded emergency department is just one notable aspect of the improved patient experience that Mission Hospital for Advanced Medicine will offer. While Mission Hospital currently has 65 beds – and averages approximately 300 patients every day – the new emergency department will consist of 97 beds.

View the Fact Sheet.

Are Mission’s team members benefitting from the expansion?

Absolutely – team members are the foundation of our ability to provide top-quality care to every patient. Accordingly, the Mission Hospital for Advanced Medicine was designed with both patients and team members in mind, for example:

  • Dedicated relaxation rooms with views and massage chairs for team members.
  • Patient rooms will have ceiling lifts to prevent back injuries and a nurse server that stores supplies at the bedside.
  • There will be two accessible, beautiful outdoor spaces and several other innovations to create a great place to work and practice.
What are some other key features of the Mission Hospital for Advanced Medicine’s design?

Some of the key design elements include:

  • Private patient rooms that include comfortable space for family members.
  • Eight state-of-the-art digital operating rooms, two hybrid/vascular operating rooms (OR), 11 interventional and cardiac catheterization suites and a post-anesthesia care unit (PACU).
  • A Healing Courtyard located between the new tower and the Owen Heart Center, giving families, patients and caregivers direct access to gardens, walking trails and waiting benches.
  • A partially covered Roof Terrace with landscaping located on the third floor offering outstanding views to the west of Mt. Pisgah and the surrounding mountain range and plenty of seating for patients, visitors and team members.
How will local traffic be affected and for how long?

As construction continues, traffic flow will be impacted periodically in various locations. Most of the street closures, however, have already happened. The occasional lane closure may happen on Hospital Drive, Biltmore Avenue and Victoria Road. The ultimate outcome will be that improvements will be made to traffic signalization, bus stops and natural areas and lanes will be widened.

How much is Mission Hospital investing in this expansion? How many jobs are being created?

The total project value is more than $400 million, and we estimate that approximately 1,300 jobs related to construction will be created over the lifespan of the seven-year project.

At the end of 2017, the project was supporting 362 construction jobs, generated $46.9 million of new economic activity and increased tax revenues by $9.7 million in Buncombe County. Our community is a large part of the building of the Mission Hospital for Advanced Medicine with 25 subcontractors and 85 percent of construction workers from the western North Carolina region.

Will Mission Hospital have to adjust the number of patients it can take or its quality of care?

Mission Hospital always strives to accommodate capacity for patient care. The goal of the Mission Hospital for Advanced Medicine is to improve operational efficiency and enhance quality of care.

What other expansion projects does Mission Health have planned in its network?

For Mission Health, community investment has been an integral part of our history and culture for more than a century. Today, it helps drive innovation and contributes to our ranking as one of the nation’s highest quality health systems. At the heart of our health system is the relationship between our member hospitals and the communities we serve.

In recent years, we’ve seen an expansion of the emergency departments at both Highlands Cashiers Hospital and Transylvania Regional Hospital and a new facility in Marion – The Mission Hospital McDowell.

In 2018, Angel Medical Center’s Certificate of Need was approved for a replacement hospital with the same number of beds, three shared operating rooms and one gastrointestinal endoscopy procedure room. Construction is planned to start in February 2019 with the completion of the replacement hospital in late 2021.

Click here to learn more about the projects underway that will help us provide and support good health throughout western North Carolina. It is our goal to be at the forefront of innovation that brings the latest technology to our patients, close to home.

How has Mission Hospital for Advanced Medicine been designed to help with noise?

Providing an exceptional experience for each person, family and team member is just one of the key outcomes desired in Mission Health’s BIG(GER) Aim. Accordingly, comfortable rooms with calm noise levels was one of the key features taken into consideration when designing the expansion.

To ensure adequate noise reduction, Mission hired an acoustical consulting firm, Blue Ridge Research and Consulting (BRRC), and undertook BRRC’s recommended steps to reduce the sound output.

Additionally, included in the design of the building, some examples of our efforts to reduce noise include:

  • The penthouse does not have typical “high noise” equipment such as boilers, chillers, cooling towers or generators. This equipment is all located in a remote energy plant on the other side of campus.
  • The transformers are located within the building envelope (physical separator between the interior and exterior of the building) to minimize “humming” noises in the outdoor environment. All pump equipment in the penthouse is mounted on bases meant to reduce vibration and noise.

We are constantly evaluating noise levels to determine if additional actions are needed.

What will happen to the St. Joseph’s campus?

A decision about the future of the St. Joseph campus has not yet been determined. There is a dedicated team of individuals exploring the many options and related outcomes that will come of this decision – and we are not taking these assessments lightly. Once a final outcome is determined, we will be sure to share with the proper channels, including on our dedicated website, missionfutureready.org.

With the construction of the “interventional platform” providing new operating room (OR)/post-anesthesia care unit (PACU) areas, what will become of those existing units and the space those units currently occupy?

A team of Mission leaders assessed all the spaces being vacated and determined the priorities for what the future use will be. Many of the areas vacated will be used to house departments at St. Joseph that are not moving into the new tower. Other vacated areas will allow much-needed expansion for other departments as well.

What will this project do for parking for employees and guests?

At Mission Hospital, we have many parking options for patients, families and team members. These options will remain available throughout construction of the Mission Hospital for Advanced Medicine. When the building is complete, a new parking lot with more than 90 spaces will be available for patients and families adjacent to our new emergency department.

We appreciate your patience throughout this important transition, because as the project evolves, we anticipate parking will too. For this reason, we will be working with consultants to help us navigate parking over the next year through the completion of the project.

We recently had a consultant complete a parking assessment and are continuing to study parking needs on campus.

What does the orange and white checkered flag on the construction crane mean?

The crane flag you see – also known as an “Air Safety Flag” – is so important that the Federal Aviation Administration (FAA) has a number of rules and regulations regarding the size of crane safety flags and their use. For example, the FAA requires that an orange and white checkered crane flag measuring 3×3 feet be placed every 50 feet that the crane boom is raised. This ensures that the crane is visible to not only to ground crews, but to nearby pilots, to help prevent accidents. Failure to abide by these regulations could mean heavy fines or the loss of a government contract.