In 2017, Mission Health’s community investments to help serve the needs of the people in the 18 westernmost counties of North Carolina totaled more than $201 million. The stories of these partnerships and community investments rarely make the headline newsfeed, yet they are at the heart of what Mission Health does 24 hours a day, 365 days a year. Our mission – to improve the health of the people of western North Carolina – made by the Ladies of the Flower Mission more than a century ago, continues in new and innovative ways. Health and healing is an ongoing journey. We value your support and partnership as we continue changing lives and growing opportunities.
1: A group of people living in the same place or having a particular characteristic in common.2: A feeling of fellowship with others, as a result of sharing common attitudes, interests and goals.
During the 2015 Community Health Needs Assessment, more than 70 percent of key stakeholders across the region identified social determinants of health as a “major contributor” to local health issues. (2015 PRC Online Key Informant Survey, Western North Carolina)
In 2017, between 20-34 percent of western North Carolina families were cost-burdened, spending more than 30 percent of their family budget on housing and utilities. (North Carolina Housing Coalition)
The food insecurity rate in western North Carolina is 14 percent for the 10th and 11th Congressional Districts, which means that more than 200,000 individuals and roughly 22 percent of the region’s children are food insecure. (Feeding America, 2018)
Learn more about Our Community’s Health Needs.
Improving access to everyday, preventative and nonurgent care by increasing convenience of essential and affordable healthcare resources and services. »
In 2016, Mission Health began offering a Virtual Clinic option to patients with specific symptoms. It has become increasingly popular and has helped reduce the spread of highly contagious illnesses. »
Because of western North Carolina’s demographics and our unique safety-net role, we have more Medicare and Medicaid patients than most other health systems, creating perpetual financial challenges. In 2017 alone, Mission was negatively impacted by numerous financial hits, including:
Additional governmental reimbursement cuts
Drug, supply, wages and other input inflation
Year-to-date charity care higher than forecast
The net result? Mission started $64 million worse off than 2016 – and Mission’s entire 2016 operating margin was $54 million (3.3 percent). Despite those headwinds, Mission has achieved remarkable outcomes:
Approximate achieved/projected savings from Year 1 of outcomes-based innovation collaboration with GE Healthcare
Identified and implemented cost reductions / FY17
Identified and implemented cost reductions / FY18
The combined members operating margin trend has risen steadily from a negative $16.4 million in FY10 to a projected positive $11.7 million for FY17 – showing improvement of $28.2 million over this time.