Flu Information: Prevention and Treatment

Visitor Restrictions Are Now In Place at Mission Health Hospitals

There has been an increase in reported influenza-like illnesses throughout North Carolina. According to the North Carolina Public Health Division, the influenza-like illness activity in the state has reached more than 6 percent, and local transmission has increased.

As a result, Mission Health is implementing the Mission Health Visitor Restriction Policy, which means that only partners and immediate family members older than 12 will be allowed in patient care areas.

The number of reported flu cases has continued to increase statewide, triggering a threshold at which Mission Health will now restrict visitations.

This precaution is being implemented at Mission Hospital, member hospitals and affiliates in the Western North Carolina region. This includes CarePartners in Asheville, Mission Hospital McDowell in Marion, Transylvania Regional Hospital in Brevard, Blue Ridge Regional Hospital in Spruce Pine, Angel Medical Center in Franklin and Highlands-Cashiers Hospital in Highlands.


Start a Visit with a Doctor Online

From home, work or any safe place with an internet connection, simply answer questions about your illnesses and receive an online diagnosis and treatment within an hour for only $25. Providers are available between 7 am and 11 pm. You can even complete it in the middle of the night and receive a response between 7 and 8 am the following morning.

Skip the trip – just click.


Find Nearby Walk-In Care Locations

With the convenience of on-demand care in an outpatient setting, you can walk in and get the care you need sooner. Whether you’re a long-time Mission Health patient or just visiting the area, find services for walk-in primary care needs at convenient locations with extended hours.*
Why wait? Getting sick isn’t convenience. We are.


Schedule a Primary Care Appointment Online

Established Mission Health primary care patients can often schedule a same-day appointment with their primary care office. Call 828-213-2222 to schedule an appointment with your provider.


Treating the flu

Flu symptoms may be treated with antiviral drugs if you seek treatment within 48 hours of the start of symptoms. People aged 65 or older, people with certain chronic medical conditions (like asthma, diabetes or heart disease), pregnant women and children under age 5 years are at high risk of developing serious flu-related illnesses if they get sick, so it is important that their healthcare provider is informed of their illness right away.

Please avoid the emergency department unless you have signs and symptoms of severe illness, as it can expose you to other illnesses and exposes others to your illness. If someone develops the following flu-like symptoms, they should be seen in the emergency department.

Symptoms in infants and children:

  • Fast breathing or trouble breathing
  • Blueish skin color
  • Not waking up or not interacting
  • Being so irritable that the child does not want to be held
  • Has no tears when crying
  • Significantly fewer wet diapers than normal

Symptoms in adults:

  • Difficulty breathing or shortness of breath
  • Pain or pressure in the chest or abdomen
  • Sudden dizziness
  • Confusion
  • Severe or persistent vomiting

Protect Yourself & Others with the Flu Vaccine

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We've complied some of the most frequently asked questions and misconceptions about the flu vaccine and why you should get vaccinated.

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Proper handwashing can significantly help prevent the spread of infection. Handwashing seems like something that is second nature, but are you washing them correctly?