Scheduled Surgical Procedures An Update for Our Patients At Mission Health, we remain diligent in our fight against coronavirus (COVID-19), and want to provide you with an update about the thoughtful and deliberate steps we’re taking to return to standard operations during this ever-evolving pandemic. We recognize that these are uncertain times and you may have concerns about receiving medical care, even more so than normal. As always the health and safety of our patients, caregivers and communities is our top priority. The precautions we’ve taken and the new protections we’ve put in place make our clinical care facilities the safest possible place to receive healthcare at this time. Over the past few months, our facilities have maintained strict standards while following updated guidance from the Centers for Disease Control and Prevention (CDC). As we carefully prepare for the re-opening of many postponed services, we have introduced enhanced precautions to ensure a safe environment for all involved, including universal masking, isolating COVID-19 patients, enhanced screening, and virtual visitation policies. Urgent healthcare needs, including those unrelated to COVID-19, should not be ignored during this time. We are here for you and we are well-equipped to handle any health concern you may have. Steps we’re taking to keep you and our clinical teams safe: Screening processes are in place for all patients, visitors and clinicians before entering facilities. Each care facility has a separate location for COVID-19 positive patients and those who are under investigation. These patients are masked and escorted to designated locations. Non-COVID-19 Universal masking is required throughout our facilities, which exceeds CDC guidelines. Heightened infection prevention policies instituted, including the removal of high-touch items such as magazines, toys and vending machines from our facilities. Prohibiting food and drinks in clinical units to prevent the spread of illness. Non-COVID-19 patients, as well as those receiving outpatient care, or patients with scheduled procedures, are treated in separate areas and assigned caregivers who are not concurrently caring for COVID-19 positive patients Updated visitor policies, including limitations, which have been in place for the duration of the pandemic, remain in place across our facilities. However, precautions should not stop when you leave our facilities. To protect yourself and others, it is imperative that you continue to follow the current guidance from the CDC regarding social distancing and hand hygiene. These important infection prevention measures help keep you, and your loved ones, safe. Mission Health facilities remain focused on providing you with outstanding care. We know these circumstances may not be what you anticipated when it comes to your healthcare, and we recognize the worry that this pandemic may have created for you or your loved ones. Thank you for trusting us with your vital care. We are committed to protecting the health and safety of the patients we so proudly serve, today and every day. Frequently Asked Questions How did you decide to proceed with scheduling surgeries? At Mission Health, our strategies have been focused on planning and prepping to safely reinitiate routine patient care services, including procedures and surgeries. Elective, or scheduled, procedures are not the equivalent of “optional” procedures that can be delayed indefinitely – they are procedures that can be scheduled. Defined by the Centers for Medicare & Medicaid Services (CMS), they have been classified within tiers of urgency and acuity, allowing us to prioritize services as we take a measured approach to this transition. Deferring important medical procedures can result in patients unnecessarily suffering at home, and subsequently seeking care only when their conditions have escalated to a serious state. As we continue to monitor the trajectory of the COVID-19 pandemic, Mission Health and our parent company, HCA Healthcare, has begun to thoughtfully re-introduce these elective procedures and surgeries. How will my experience be different now compared to before COVID-19? Important precautions implemented in the earliest stages of COVID-19 remain in place across our facilities. Limited entrances and enhanced wayfinding: We continue to limit the number of entrances into facilities, so you will see enhanced wayfinding signage throughout, including entrances and exits. Screening: Staff screeners are present at entrances to ask a series of questions to all individuals arriving at the facility, including questions regarding symptoms and travel history. Social distancing and visitation: We are taking steps to provide for social distancing and by limiting visitors in all our facilities. For the most up to date visitation information please click here. Isolating COVID-19 patients: We have also established dedicated units and/or areas for COVID-19 patients, minimizing any risk to others coming in to our facility. Is it safe to return to your facility? (How can I be sure the room, the x-ray machine, the OR, the recovery room are safe? Because we deal with infectious diseases on a daily basis, we are uniquely equipped to safely manage coronavirus. Elevated cleaning measures, constant housekeeping, access to alcohol-based hand gel, and regular sanitation are all part of our daily routines, and we have also added enhanced protections, including universal masking, comprehensive screening, escorting patients to procedures to reduce risk of exposure and treating all COVID-19 patients in isolated area of our hospital. This ensures our hospital is a safe care environment, and all patients, visitors and staff are protected from exposure to infectious diseases like COVID-19. How can I be confident my doctors and nurses don’t have coronavirus? The same protections we have in place for our patients are those we have in place for our caregivers. COVID-19 care teams are assigned to separate areas within the facilities and will not be assisting your care team. Staff and physicians are screened for COVID-19 symptoms and tested when necessary, and our clinical care team colleagues are not permitted to work if experiencing any respiratory symptoms. Universal masking is in place, and we are appropriately stocked with personal protective equipment (PPE) for all of our clinical teams.