Adjusted Practice Hours – COVID Response

We are here to assure your safety and well-being while in our facilities. To learn more about our safety measures or if you have questions about COVID-19, call 833-582-1974.

Taking extra measures to keep you safe.

We recognize this is an unprecedented time, bringing uncertainty and unease – especially regarding visiting a medical facility. We want you to know that we have increased our already stringent procedures, so you can feel safe, secure and confident in once again receiving care in our office.

Here's what we're doing in our practices.

  • Updated visitor and companion policies – To limit the overall traffic in the practice, we are limiting patients to one (1) essential visitor/companion, and asking patients to not bring any visitors, unless absolutely necessary.
  • Infection prevention precautions – We thoroughly clean and sanitize all patient waiting rooms, exam rooms, and other care areas according to the recommendations of the Centers for Disease Control and Prevention (CDC). In-office infection control measures are readily available for our patients and visitors, such as masks, alcohol-based hand sanitizers, tissues, hand soap, and waste receptacles. And we have taken extra steps by removing shared items like magazines.
  • Screening – We are screening all patients and visitors for symptoms of cough, shortness of breath, or fever prior to entering the waiting area. If the screen is positive, we will provide a mask for them to wear.
  • Mask precautions – All clinic staff are asked to wear a mask, and we will mask patients or their essential companion if they show any symptoms of respiratory infection, have been in contact with a confirmed COVID-19-positive individual, have traveled to a geographic endemic hot spot, or if our patient/visitor must enter our practice through a hospital facility that is following universal masking guidance.
  • Personal protective equipment (PPE) – PPE is in use at levels recommended by the Centers for Disease Control and Prevention (CDC), and we are confident in our supply.
  • Social distancing – All clinic staff, patients, and visitors will adhere to social distancing guidelines. You may notice increased spacing of seating in common waiting areas, and separation of patients in our waiting areas depending on their visit type (sick or well).

Providing more options to stay in touch with your provider.

  • In-person appointments continue to be available and we look forward to seeing you in person again. Our updated practice hours are available below.
  • Telehealth visits are now being offered by many of our providers for your convenience and peace of mind. You may now "visit" your provider from wherever you may be, simply by using your existing mobile device or computer.
  • Our patient portal remains the best way to send secure messages, receive testing results, and share information privately between you and your provider.

We constantly evaluate our procedures to ensure they are aligned with CDC guidelines and best practices. Now, more than ever, we are committed to providing you with a safe and transparent experience, and we welcome your thoughts and questions.

Helping you stay healthy and manage your healthcare needs.

  • To keep your immune system strong and your overall health in good condition, it's important that you follow your provider's regimen in controlling any chronic conditions, such as heart disease, diabetes and asthma.
  • Don't ignore other health concerns, which could place you at greater risk of complications.
  • Come in for regularly scheduled visits and take your prescribed medications.

We're still here for you – safer and more secure than ever before.

We're implementing universal protection practices so you can confidently return to your provider's office and get the care that's right for you. Your health and well-being are why we're here. Call us today to schedule an appointment.

All hospitals and emergency departments will remain open 24/7

 

COVID-19 Practice Changes

At Mission Health, our top priority is always protecting the safety of our patients and team members. To that end, we are taking strategic steps today to ensure we are as prepared as possible and equipped with the right resources to do our part in fighting the COVID-19 pandemic.

Out of abundance of caution, the following practices and facilities are temporarily paused, have reduced hours or are consolidated into another location.

Mission My Care Now:

Mission My Care Now - Biltmore Park
828-213-4444
Starting 3/26 Reduced Hours: 7:00 am - 7:00 pm

Mission My Care Now - Haywood
828-456-9006
Hours Open: Monday – Friday – 8:00 am – 6:00 pm; Saturday/Sunday – 9:00 am – 4:00 pm
Effective: 4/13/2020

Mission My Care Now Angel
828-213-4444
Hours Open: Monday – Friday – 8:00 am – 6:00 pm; Saturday - 9:00 am – 4:00 pm; Sunday - closed 
Effective: 5/31/2020

Mission My Care Now - McDowell
Now Open!
828-652-7776 
Monday - Friday - 7 :00 am - 7:00 pm; Saturday/Sunday - 11:00 am - 7:00 pm

My Care Now - Spruce Pine
828-766-3555
Hours Open: Monday – Friday – 8:00 am – 6:00 pm; Saturday - 12:00 pm - 4:00 pm
Effective: 6/13/2020

Primary Care:

Asheville Family Medicine
828-252-8885
Hours Open: Monday – Friday – 8:00 am – 3:00 pm
Effective: 5/11/2020

My Care Plus Candler
828-213-5335
Hours Open: Monday – Friday – 8:00 am – 1:00 pm
Effective: 4/14/2020

Mission Internal Medicine
828-213-8235
Hours Open: Monday – Friday – 8:00 am – 1:00 pm
Effective: 4/14/2020

Vista Family Medicine
828-687-8647
Hours Open: Monday – Friday – 8:00 am – 3:00 pm
Effective: 4/14/2020

Weaverville Family Medicine
828-645-3066
Hours Open: Monday – Friday – 8:00 am – 3:00 pm
Effective: 4/14/2020

Brevard Family Practice
828-884-9362
Hours Open: Monday – Friday – 8:00 am – 4:00 pm
Effective: 4/13/2020

Mission Community Primary Care Haywood
828-862-6900
Hours Open: Monday – Friday – 8:00 am – 1:00 pm
Effective: 4/14/2020

Mission Primary Care Cashiers
828-743-2491
Hours Open: Monday – Friday – 8:00 am – 4:00 pm
Effective: 5/25/2020

Mission Community Primary Care - Spruce Pine
828-766-3555
Hours Open: Monday – Friday – 8:00 am – 5:00 pm
Effective: 4/13/2020

Mission Community Medicine - Burke
828-433-4933
Hours Open: Monday/Wednesday/Thursday/Friday – 7:20 am – 5:40 pm
Effective: 6/8/2020

Mission Community Medicine - Nebo
828-652-6326
Hours Open: Monday - Friday – 7:00 am - 5:00 pm
Effective: 4/13/2020

Mission Health Center Sugar Hill
828-652-7776
Hours Open: Monday – Friday – 7:00 am – 5:00 pm; new walk-in services available 
Effective: 4/13/2020

Mission Primary Care - Franklin
828-349-6804
Hours Open: Monday – Friday – 8:00 am – 6:00 pm; Saturday - 9:00 am - 4:00 pm
Effective: 5/31/2020

Mission Community Primary Care - Highlands
828-526-4346
Hours Open: Monday – Friday – 8:00 am – 4:00 pm
Effective: 5/25/2020

Mission Community Medicine Old Fort
828-659-5741
Hours Open: Monday - Friday 8:00 am - 4:00 pm
Effective: 4/13/2020

 

 

CarePartners:

CarePartners PACE
Open – normal hours

CarePartners Rehabilitation Hospital 
Open 24/7 (no emergency room)

CarePartners Orthotics & Prosthetics Clinic
Currently, CarePartners Orthotics & Prosthetics is open Monday – Friday, 8am - 5:30pm, accepting all patients, plus emergent after-hours on-call.

Patients and referral requests should use the main phone line for appointments or any other needs 828-254-3392. A fax line is also available for referrals 828-254-4380. Standard safety measures include screening for employees and patients, universal masking and schedule to allow for optimal distancing.

CarePartners Outpatient Rehabilitation Clinics
Currently, CarePartners Outpatient Rehabilitation Clinics are operating services for high priority needs. On May 6, CarePartners Outpatient Rehabilitation Clinics will resume services at Main, North, South and Hope locations on M-W-F. All referrals welcome. Telehealth options will be offered where appropriate. To make a referral, please call our central referral line 828-274-6100 or fax 828-274-6101. Standard safety measures include screening for employees and patients, universal masking and scheduling to allow for optimal distancing.

 

CarePartners Home Health
Open and is accepting all patients

Private Duty Services
Open and services are available 24/7

CarePartners Home Hospice 
Open and is accepting all patients

CarePartners Solace (inpatient hospice) 
Open 24/7

Wound Care

Mission Hospital Hyperbaric Clinic
Hours Open: Normal hours, urgent needs

Mission Hospital Wound Care
Hours Open: Monday, Wednesday, Friday, urgent appointments only

Mission Hospital – Clyde Wound Care
Hours Open: Monday

Mission Hospital – Transylvania Wound Care
Hours Open: Monday, Wednesday, Friday for urgent appointments only

Foot Clinics

Mission Hospital Foot Care Clinic
Temporarily paused

Mission Hospital – Clyde Foot Care Clinic
Temporarily paused

Mission Hospital – Transylvania Foot Care Clinic
Temporarily paused

 

Imaging

Mission Imaging Services - Asheville
Temporarily offering decreased hours and services
Contracted Studies: 7:00 am-6:00 pm

Mission Imaging Services - Pardee
Temporarily offering decreased hours and services
Effective: 3/30/20

Mission Imaging Services - Ashland
Temporarily offering decreased hours and services
Open Hours: 7:00 am - 10:00 pm
Effective: 3/30/20

Mission Breast Center Biltmore Park
Temporarily paused

Mission Breast Center Asheville
Temporarily offering decreased hours and services
Open Hours: 7 am - 6 pm

Hope Women’s Imaging Center
Temporarily offering decreased hours and services
Effective: 3/30/20

Reuters Imaging Center
Open Hours: Tuesday/Thursday - 8: 00 am - 12:00 pm; Wednesday - 12:00 pm - 4:00 pm
Effective: 4/6/20

Pediatric Services

Please call our office to inquire about tele-health visits.

828-213-1740

The Reuter Outpatient Children’s Center will be open 8:00am-4:00pm

The following services will be offered in a limited capacity. Please call for more information:

  • Pediatric Endocrinology
  • Pediatric Pulmonology/PFT Lab
  • Pediatric Nutrition
  • Pediatric Surgery
  • Pediatric GI (gastroenterology)
  • Pediatric Neurology/Neuromuscular
  • Pediatric Orthopedics/CP Clinic
  • Child Safety Team
  • Olson Huff Medical
  • Behavioral Health
  • Huff Center Therapies (physical therapy, occupational therapy and speech therapy)
  • Mission Developmental Follow Up (NICU Follow Up)
  • Pediatric Audiology
  • Pediatric Feeding Team
  • Mission Children’s Dental
  • Pediatric EEG
  • Pediatric Procedure Suite and Sedation Service

Reuter Radiology 

828-213-1203 
Hours of Operation: 8:00 am - 4:00 pm
Effective: 5/18/20

Open for walk-in diagnostic x-ray 1:00pm-4:00 Monday and Friday, 8:00am-12:00pm Tuesday and Thursday, 12:00pm-4:00pm Wednesday. Other Radiology Services (US, fluoro and MRI) will be available on an as-needed basis. You may call 828-213-1203 for more information.

The Reuter Lab will be open 8:00am-4:00pm

Family Support Network and Regional Asthma Disease Management Program are providing care management and support services remotely by phone.

All in-person meetings/community resource programs have been suspended.

Pediatric Hematology/Oncology
SECU Cancer Center
21 Hospital Drive
Hours of Operation: 8am-4pm
Effective: 4/21/20

Mission Pediatrics - McDowell
828-652-6386
Hours Open: Monday - Friday - 8:00 am - 4:00 pm
Effective: 4/13/2020

 

Sleep Clinics

828-213-4670
No in-lab studies or home sleep tests at this time.

The daytime clinic portion of the Sleep Center remains open for new patient consults and telehealth follow up visits only from 8:00am – 2:00p.

All Mission Health Sleep Centers, including:

  • Mission Hospital Sleep Center
  • Angel Medical Sleep Center
  • Blue Ridge Regional Sleep Center
  • Highlands-Cashiers Sleep Center
  • McDowell Hospital Sleep Center
  • Transylvania Regional Hospital Sleep Center

Spine and Neurosurgery

Carolina Spine and Neurosurgery clinic - Marion
828-255-7776
Hours Open: Monday/Thursday - 9:00 am - 4:00 pm

Carolina Spine and Neurosurgery clinic - Clyde
828-255-7776
Hours Open: Wednesday/Every Other Thursday - 9:00 am - 3:00 pm
Physical Therapy - Tuesday - 8:00 am - 4:00 pm; Thursday/Friday - 8:00 am - 1:00 pm
Effective: 7/2/2020

Carolina Spine and Neurosurgery clinic - Rutherfordton
828-255-7776
Hours Open: Every other Friday - 9:00 am - 3:30 pm
Effective: 6/19/2020

Carolina Spine and Neurosurgery clinic - Spruce Pine
828-255-7776
Temporarily Paused
Please call us for alternative site and scheduling options.

Carolina Spine and Neurosurgery clinic - Brevard
828-255-7776
Hours Open: Friday - 9:00 am - 3:00 pm
Effective: 6/19/2020

Carolina Spine and Neurosurgery clinic - Franklin
828-255-7776
Hours Open: First and Third Friday - 10:00 am – 3:30 pm
Effective: 6/5/2020

Mission Interventional Spine
Urgent appointments only

Orthopedics

Asheville Orthopaedic Associates – Biltmore Park
828-252-7331
Normal Hours

Asheville Orthopaedic Associates – Marion
828-252-7331
Hours Open: Monday/Friday – closed; Tuesday/Thursday 8:00 am – 12:00 pm; Wednesday 8:00 am – 5:00 pm
Effective: 4/13/2020

Asheville Orthopaedic Associates – Victoria Road
828-252-7331
Hours Open: Monday/Wednesday/Thursday/Friday – 8:00 am - 5:00 pm; Tuesday – 8:00 am – 12:00 pm
Effective: 4/13/2020

Asheville Orthopaedic Associates – Walk-in
828-252-7331
Hours Open: Monday – Friday - 8:00 am – 3:00 pm
Effective: 4/13/2020

Brevard Orthopedics
828-884-2055
Hours Open: Monday – Friday – 8:00 am – 1:00 pm
Effective: 4/13/2020

Mission Orthopedics Highlands
828-526-4346
Temporarily paused; Telehealth Options Available
Effective: 4/13/2020

Mission Community Orthopedics and Sports Medicine
828-766-3555
Hours Open: Tuesday/Thursday – 9:00 am – 2:00 pm
Effective: 4/13/2020

Mission Orthopedics and Sports Medicine Franklin
828-349-8260
Hours Open: Tuesday/Friday – 8:00 am – 6:00 pm
Effective: 4/13/2020

Mission Community Orthopedics and Sports Medicine - Spruce Pine
Monday - Thursday - 9:00 am - 5:00 pm

Mission Orthopedic Trauma
828-213-1994
Hours Open: Monday/Wednesday/Thursday – 7:45 am – 5:00 pm
Effective: 4/13/2020

Urology

Mission Community Urological Specialists
Hours Open: Tuesday - 9:00 am - 5:00 pm; Friday - 9:00 am - 12:00 pm

Mission Urology Asheville
Normal business hours to resume on 5/4/2020.

Mission Urology - Biltmore Park
828-782-9319
Hours Open: Monday – Friday – 8:00 am – 3:00 pm
Effective: 4/13/2020
All appointments will be at 100 Victoria Road, Asheville. Please call us for alternative site and scheduling options.

Normal business hours to resume on 5/4/2020.

Mission Urology – Brevard
828-883-5858
Hours Open: Monday - 8:30 am - 12:00 pm; Tuesday - Friday - 8:30 am - 3:00 pm
Effective: 4/13/2020

Mission Urology - Franklin
Resuming clinic 1st and 3rd Fridays
Effective: 6/5/2020

Mission Urology Highlands
828-526-4346
Temporarily Paused; Telehealth Options Available
Effective: 4/13/2020

Mission Urology – McDowell
828-659-5700
Hours Open: Monday/Wednesday – 9:00 am – 3:00 pm; Thursday - 9:00 am - 12:00 pm
Effective: 4/13/2020

Mission Urology - Angel
828-369-4216
Temporarily paused; Telehealth Options Available
Effective: 4/13/2020

 

Women’s Care

Transylvania Women’s Care
828-884-8860
Hours Open: Monday - Friday – 8:30 am – 4:30 pm
Effective: 4/13/2020

Mission Women’s Care - Spruce Pine
828-766-3555
Hours Open: Monday/Thursday – 9:00 am – 5:00 pm
Effective: 4/13/2020

Mission Women's Care - McDowell
828-659-3621
Hours Open: Monday/Wednesday/Friday – 8:00 am – 3:00 pm
Tuesday/Thursday - 8:00 am - 5:00 pm
Effective: 6/1/2020

Mission Women’s Franklin
828-349-8288
Hours Open: Thursday – 8:00 am – 6:00 pm
Effective: 4/13/2020

All Other Clinics

Family Health Enka/Candler
Temporarily offering decreased hours and services

Carolina Vascular - Hendersonville
828-255-7776
Temporarily Paused
Please call us for alternative site and scheduling options.

Carolina Vascular
828-213-9090
Hours Open: Monday – Friday – 7:00 am – 2:00 pm
Effective: 4/13/2020

The Vein Specialists of Carolina Vascular
828-255-7776
Normal hours starting on May 1 

Asheville Surgery Center
Temporarily paused

Mission Outpatient Neurology Franklin
828-213-9530
Temporarily paused; Telehealth Options Available
Effective: 4/13/2020

Mission Neurology
828-213-9530
Hours Open: Monday – Friday – 8:00 am – 5:00 pm
Effective: 4/13/2020

Pisgah Surgical
828-862-6368
Hours Open: Monday - Friday – 8:30 am – 4:30 pm
Effective: 4/13/2020

Asheville Cardiology Associates – Spruce Pine
828-274-6000
Normal Business Hours

Blue Ridge Medical Center - Yancey
828-682-0200
Hours Open: Monday – Friday – 8:00 am – 5:00 pm
Effective: 6/1/2020

Mission Community Surgical Specialists, Wound Care and Urological Specialists
828-766-3555
Hours Open: Monday - Friday- 9:00am – 5:00 pm
Effective: 6/08/2020

Mission Medical Oncology Spruce Pine
800-506-2550
Hours Open: Tuesday - 1:00 - 4:30 pm
Effective: 5/18/2020

Mission Medical Oncology – McDowell
800-506-2550
Hours Open: Tuesday – 9:00 am – 12:00 pm
Effective: 4/13/2020

Mission Surgery - McDowell
828-659-5700
Hours Open: Monday/Tuesday – 9:00 am – 3:00 pm
Wednesday/Thursday - 9:00 am - 5:00 pm
Effective: 4/13/2020

Mission Surgery
828-252-3366
Hours Open: Monday-Friday – 8:30 am – 5:00 pm
Effective: 4/13/2020

Mission Weight Management
828-213-4100
Hours Open: Monday – Wednesday – 8:00 am – 5:00 pm
Effective: 4/13/2020

Mission Virtual Clinic

The Mission Virtual Clinic (MVC) is open from 7 am-7 pm. This option is ideal for western North Carolina citizens because it is convenient and helps maintain social distancing, a key method to reduce the coronavirus spread. We cover an array of different illnesses remotely (click here for a full list). If you access the MVC after 7 pm, you will still be allowed to complete the virtual visit; however, you won’t receive a provider response until after 7 am the next day.

Click here to learn more or to start an online doctor visit now.

 

More COVID-19 Resources

 

Learn more about COVID-19 at Mission Hosptial

Learn how to take care of your mental health during this time